IT Support Italian

Are you looking for your next challenge in IT? We are searching for a motivated French-speaking Support Engineer! In this role, you will work remotely to provide technical support and service requests for clients across Europe. With opportunities to deepen your technical knowledge and grow your career, this is the perfect chance to take your skills to the next level!

Tasks & Responsibilities

• Supporting various client environments for customers across Europe (Italian, English and preferably Dutch )
• Independently resolving issues and handling service requests, including first- and second-line support
• Escalating complex problems to specialized support teams when necessary
• Identifying improvement points for clients, the team, and the organization
• Logging activities to ensure quality assurance

Your Profile

• Fluent in Italian
• Not afraid to ask for help
• Certifications MS-900: Microsoft 365 Fundamentals, AZ-900: Azure Fundamentals, and ITIL Foundations (or willingness to obtain them with support)
• 2 years of experience in IT infrastructure (preferably in a similar role)

Benefits

• A great next step for your career
• Competitive salary between €2,800 – €3,500
• 25 vacation days
• Excellent pension scheme
• Opportunity to obtain certifications within IT
• Working in a professional environment with room for enjoyment

Does this role suit you perfectly? Apply now!